I am pretty sure we did not change anything, and had updated images to the ones without space before the last test. That said maybe it takes some time to propogate so we did not see the updated image without blank space, or you made a small update? Either way no changes and the most recent test works just fine now and no need for any updates or upsizing etc. Thanks for helping work through this, whatever happened. Happy its resolved :=)
Ah, great, glad that's working now. Yes, our CDNs can cache images for a small while, so that could be partly what explained it.
makes sense, we were debugging and sending emails. note to selves, next time wait a few minutes and not bombard support Q. Apologies and thanks
ha, no worries :)
Hey Andrew, Thanks for sending this over. Quick question for you though - before we look into this further. Looking at the screenshot you've shared, it looks like the logos that you have uploaded have white spacing incorporated in the graphic, which is instantly going to reduce the amount of visible space that the logo itself will take up. Can I ask you to re-upload those logos but without any white padding incorporated in the image file? This should give you an immediate boost in visible size. If it's still an issue after doing this, let me know and we can look into it further.