Ben, 1) I did not set up a custom email domain. The deliverability risk deterred me. (see attachment) 2) N/A 3) None of the attendees were from govt or large enterprises.
Thanks Mark. The fact that the emails were showing as ‘failed to send’ could be the clue because that certainly shouldn’t be happening. We’ll need to get some details of the event this was happening for etc so this would be best done over our support channel. Can I please ask you to send a message to our support team when you have a chance and they can look into it in a bit more detail. In the meantime i’ll close this feedback item here on our feedback board. Many thanks.
Hi Mark. Thanks for reaching out. So that we can investigate this, can you get back to me with answers to the following: 1) Did you setup a custom email domain for sending emails? 2) If yes to the question above, did you setup the required DKIM, SPF and DMARC DNS records? 3) Were any of the attendees that reported the issue from a government or large enterprise? Many thanks,