HeySummitH
HeySummit
5h ago

Show Base Ticket Price (Before Taxes) on Event Pages

Currently, when taxes are applied, the ticket price displayed to attendees appears to include the taxes, which makes it difficult for organizers to present a clear base price. In many regions (for example in Canada), it is standard practice to display the ticket price before taxes, with the applicable taxes calculated and added during checkout. It would be extremely helpful if HeySummit could allow organizers to: - Display the base ticket price before taxes on the event page. - Automatically calculate and add the applicable taxes during checkout. Since the platform already calculates the tax portion when prices are tax-inclusive, it seems that supporting tax-exclusive pricing would be a natural extension of the existing functionality. This would improve transparency for attendees and ensure compliance with common pricing practices in jurisdictions where taxes must be added at checkout.
CompletedCompleted

4 hours ago

@Sophie Lafreniere I read your request and it looks like the fix doesn’t fully solve your problem. I have an open suggestion for a Stripe Tax integration, which might fix the problem; by using Stripe to calculate taxes and issues invoices it could actually collect the correct tax amount on all sales. Would appreciate your vote if you like it: https://heysummit.userjot.com/board/p/integrate-with-stripe-… Alternatively the only other way to do this properly that I’m aware of is to integrate with a tool like Quaderno.

4 hours ago

Can I just add @ben that this fix only fixes part of the problem. Because taxes are so varied across regions, unless someone was specifically limiting their summit to one jurisdiction, the taxes collected would likely be incorrect. Can you please consider building something in that solves this problem? Right now my best guess would be the majority of people using HeySummit would be collecting an incorrect tax amounts on a huge amount of sales on every event that’s run.

4 hours ago

Thanks Steve, and yes, I agree with what you're saying here. This is something we will get to you as soon as we can. We're making a concerted effort at the moment to work through all outstanding feedback items.

4 hours ago

In fact, if you wouldn't mind adding this as a new feedback item, that will ensure that it gets on our team's radar sooner rather than later.

4 hours ago

You guys are honestly doing such an incredible job at this. I’ve never seen a team listen so well and ship so quickly! Your efforts are so appreciated 🙏

4 hours ago

Thanks so much, Steve. Honestly, really appreciate the kind words. It makes this all that much more enjoyable.

4 hours ago

Thanks Sophie - this is a great suggestion and something we’ve wanted to do for a while. As luck would have it, we’ve been working on an update to achieve this for a short while and its now something we’ve rolled out. You can read more on the changelog at https://heysummit.userjot.com/updates/p/tax-exclusive-ticket…